What is the primary goal of incident management process preparation?

The primary goal of the incident management process preparation is to establish response protocols. This phase is crucial because it involves setting up well-defined procedures and guidelines that facilitate an organized and efficient response to incidents when they occur. By having response protocols in place, organizations can ensure that everyone knows their roles and responsibilities during an incident. This preparedness not only enhances communication and coordination among team members but also minimizes the potential impact of incidents on the organization.

Establishing response protocols provides a framework for incident detection, handling, communication, and recovery. It ensures that the organization can act swiftly and decisively, reducing confusion and mitigating damage. Other aspects, such as ensuring employee safety and recovery from incidents, are certainly important, but they typically fall under the broader category of what response protocols aim to manage effectively.